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It’s no secret that the agency world is in flux. The pace of change, the pressure on ever-decreasing margins, the need for more and more transparency, the erosion of trust, the very nature of client-agency relationships all means that we need to build and protect our personal and organisational resilience more than ever.

So, come to this session if you want to learn how to evaluate, manage and strengthen your own resilience and that of your business.

What are the characteristics of resilient people and organisations? Are we born with our own levels of resilience or are there ways to develop more of it? How do resilient people and businesses bounce back? And what is it about resilience or its loss that can have such a destabilising impact on us?

Seminar overview

A highly interactive session to explore your own personal resilience strengths and weaknesses. Come prepared to share stories of where you were resilient and where your resilience was tested.

We will use a practical series of interventions and exercises to explore what the indicators of resilience are, and to establish your own personal resilience triggers. We will also look at how you can recover when you need to.


  • Take a deep dive into the meaning of resilience, specifically in the work place
  • Test your own resilience and share experiences
  • Explore the characteristics of resilient people and organisations
  • Explore strategies for maintaining your resilience, mental health and well-being
  • Learn about various models of resilience
  • Consider how they apply to you, your team and your business

Who should attend?

Agency Managing Directors, CEO’s, Partners and Principals. (Maximum of 18 attendees)

Unfortunately, we are unable to accept bookings from agency personnel outside of these roles.

About the presenters

Vonnie Alexander co-founded Kitcatt Nohr Alexander Shaw in 2002 and grew the business before selling it to Publicis Groupe ten years later. During that time, she saw it grow, stumble through recession, and grow again both in reputation and performance. She describes the agency as her pride and joy not only because of the list of illustrious clients, awards and accolades it received but more so because of the culture created within the agency.

She has first-hand experience of what it takes to lead and achieve ambitious business goals within organisations large and small.  She has also had her own resilience tested over the years and observed that we can be at our most creative and resourceful when challenged or under pressure if we are mentally prepared. But that it doesn’t take much to knock us off balance if we are not.

For the last couple of years, Vonnie has been training and practicing as an Executive Coach having completed her training with The Coaches Training Institute (CTI). She is particularly interested in how individuals and teams respond to change and stress. She gives talks on both topics in businesses.

Nathan Burt’s professional life has been a fortunate combination of Operational and Therapeutic endeavours. He has over two decades of experience working in the Print, Advertising and Media sector managing the creation and delivery of Marketing programmes. His journey started with a work experience opportunity at 17, through HHCL’s heyday, included a stint client side at 20th Century Fox and, most recently, he held Board level roles in Global network agencies.

Following a lifelong curiosity for self-development, he enrolled at University in 2013 aged 39 to train therapeutically alongside his corporate career. Three years studying Integrative Psychotherapy and Counselling followed – covering the classical and contemporary elements of Psychoanalytic, Humanistic and Existential approaches – underpinned by contemporary Neuroscientific research. He started his private practice ‘The Unsaid Space’ in 2016 and now splits his time Counselling and Coaching individuals 1-2-1 and providing educational Group Workshops and Therapeutic Clinics for businesses.

His passion is helping to shift the dominant biological narrative that defines mental health to a broader one that also considers social, physical and emotional dynamics.

How to book

We open bookings roughly three weeks in advance of each seminar. To book a place, please email us confirming the name, job title and email address of your delegate.

NB: AAR seminars are exclusive to AAR subscribing agencies only. One place per agency, please!