The industry is ever more innovative with creativity, communications and business changing at a quicker pace than many agencies can keep up with. As the competition increases, how are agencies attracting and retaining the best talent? Who is shaping the next industry leaders, and how can we make sure they want to be part of your vision and organization? Advisor to agencies across the globe, Charles Fallon shares his views on not only crossing the divide – but keeping ahead of the competition.

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