AAR Core Level Seminar: Feedback Alchemy – connect, communicate and grow through collaborative coaching

Introduction 

‘Feedback is a gift that you should welcome with open arms’ Warren Buffett. It is an important skill for those giving it and receiving it, not only as part of your own personal development but also collectively as an agile working team. Yet often it is delivered clumsily, is complicated, ambiguous, vague or confusing and received differently from the intent. This session will help you with both giving and receiving feedback in a way that is helpful, informative, motivating and connects effectively with the other person. 

Seminar overview 

This seminar will give you six tools, informed by science, to help you with coaching and feedback. You will practice applying the tools to immediate and relevant situations, so that effective feedback can be given all the time and not just for performance reviews. We’ll explore how your mindset can have a big impact on results and that listening to what others care about can reap rewards. We’ll also provide three tools around being clear on giving and receiving feedback from others. 

Benefits 

• Clarity on giving both positive and negative feedback 

• A way of listening that will make you better at understanding people and earning their trust 

• Simple to use tools to help you be specific when giving feedback. A template for giving and asking for feedback 

• Ability to harness the power of positive feedback 

Who should attend? 

In agencies, you are constantly giving feedback. Every brief you take needs feedback to turn it into gold. We believe this is a great seminar not only for team leaders but also for those giving feedback in their everyday roles to colleagues about the work they are crafting. 

About the presenter 

Lizzie Palmer started at O&M as an account handler. After eight years and four agencies, the poacher turned gamekeeper. Previously Marketing Director of Capital Radio Discovery Channel, and Director of Worldwide Brand Strategy, Development & Communications at Orange, Lizzie now facilitates, trains and coaches across the globe in areas such as storytelling in business, leadership, consultative selling, getting to vision and values and strategy and teambuilding. Her clients include ISBA, IPA, AND Digital, Disney, CTO, The National Film and Television School, The Oxford Cultural Leaders Programme. She also co-delivers a programme on Leadership to aspiring managing directors at communication agencies. 

Running this session in person 

We will be running two sessions of this seminar in person at AAR’s offices, 91 Wimpole Street, London W1G 0EF on Wednesday 25 June 2025; one in the morning from 9.30am to 12.30pm, and the second in the afternoon from 2.00pm to 5.00pm.  

If you or a colleague would like to participate, please do email us with name, job title, agency and email address to events@aargroup.co.uk.  

Places are strictly limited to ONE PER SUBSCRIBING AGENCY for this seminar. 

We will operate a waiting list should the sessions be oversubscribed.