Paul Stevenson

Lead Consultant, CRM/CX

Paul joined AAR’s consultants’ bench in April 2025. With over 30 years of marketing experience, including his most recent role as Customer Marketing Director at Virgin Media O2, Paul has led major transformation initiatives, reshaped operating models, and built high-performing teams.

Paul’s expertise spans customer transformation, operating model design, and embedding new technology. He now brings this experience to AAR, supporting brands and agencies navigating change.