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AAR Core Level Seminar - Turn your growing DEI understanding into positive action

Via Zoom video conference


Our industry, perhaps more than any other, is in a unique position to embrace diversity, create equity and role-model inclusion not only organisationally, but also through the work we deliver for our clients.

In this interactive session with UNLRN, you'll not only be given the tools to sustainably embed Diversity, Equity and Inclusion (DEI) into your organisation but also learn how to create and execute more inclusive work for your clients. You’ll complete a DEI Audit of your agency, learn a wide range of best practices and begin building a DEI action plan which you can bring to your agency. Complex and sensitive topics will be explained engagingly and illustrated with compelling real-life examples, including the trainers’ personal experiences.

Seminar overview

  1. Diversity, equity & inclusion (DEI) overview
  2. The barriers to DEI: individual, interpersonal, institutional & cultural
  3. The Equality Act 2010: discrimination & microaggressions 
  4. DEI Audit of your organisation (+ discussion)
  5. DEI Strategies
  • De-biasing workplace decision-making
  • Integrating DEI into your work (from brief to delivery)
  • Inclusive recruitment, teamwork, leadership & meetings
  • The introversion-extroversion spectrum
  • Psychological safety & belonging 
  • Common types of pushback to DEI efforts (& how to overcome them)


Committing DEI leads to a wide range of proven benefits:

  • Diverse and inclusive organisations outperform industry norms by 35% (McKinsey)
  • Companies with more diverse management teams have 19% higher revenue (BCG)
  • 50% of employees want their workplace to do more to increase Diversity & Inclusion (Glassdoor)
  • 'An enhanced reputation - employees to wider society.’ (McKinsey)

Who should attend

Anyone who plays a key role (or plans to begin playing a key role) in Diversity, Equity and Inclusion strategy and delivery for your agency or clients. This may include leaders, managers, HR professionals, DEI Committee Members, DEI Champions, practitioners.

About the presenters

The training is facilitated by the founders of UNLRN, Kirsty Nicol and Yuliya Pankratova, who are both qualified Mental Health First Aiders (you can read more about the UNLRN team here).

  • Kirsty Nicol is a former child-carer and part of the LGBTQ+ community. She has worked as a teacher and trainer for 8 years and has extensive experience of working in mental health settings, including Great Ormond Street Hospital and SLV Global in Sri Lanka. She has completed a Foundation Certificate in Counselling and Psychotherapy.
  • Yuliya Pankratova is a Russian immigrant with Jewish heritage. She started her career in the advertising industry, where she saw first-hand the workplace challenges around Diversity, Equity & Inclusion. She went on to direct a DEI scheme, gaining experience in inclusive recruitment and strategy. She is also a published author-illustrator.

Running this seminar online

We will be running one session only from 9.30am to 12.30pm on Wednesday 26 January 2022 via Zoom. If you or a colleague would like to participate, please do email us on and we’ll be sure to send you the conference details.

NB: AAR seminars are exclusive to AAR subscribing agencies only. A maximum of FIVE places per agency for our remote sessions, please.

Many thanks for your flexibility and support throughout these unprecedented times.

NB: Bookings will open in early January for this session.

Event Information

  • Via Zoom video conference
  • 26/01/2022
  • 09:30AM - 12:30PM
  • Free to AAR subscribers

Please note: This event is exclusively for AAR Subscribers

All AAR Seminars are CPD accredited

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