Are You Managing Your Agency Model Like Tywin Lannister or Chris Hughes?

15 Oct 2024

In today’s fast-paced marketing world, choosing the right agency model can make all the difference between success and struggle. Is your approach to managing your agency model more like Tywin Lannister’s calculated strategy in Game of Thrones, or are you reacting to challenges like a Love Island contestant, swapping partners without truly solving the underlying issues?

What Is an Agency Model?

An agency model is essentially how you organise and collaborate with your external marketing partners. It involves deciding which agencies you work with, how their roles are defined, and how they integrate with your own in-house teams. A well-designed agency model aligns your long-term vision, goals, and marketing needs with the strengths of your agency partners. It requires clear scopes of work, well-defined roles, and collaboration that ensures each agency builds on the other’s strengths.

If you're too focused on fixing issues as they arise - like swapping partners on Love Island - you risk making short-term decisions that don’t address the root causes of inefficiency. But by taking a more intentional approach, you can develop a long-term strategy that drives sustainable success, just as Tywin Lannister built lasting power through strategic, well-planned alliances.

The Growing Complexity of the Marketing Landscape

The world of marketing is evolving rapidly, making it harder for marketers to keep pace. Here are some of the challenges we face today:

  • Proliferation of touchpoints: With the explosion of platforms, channels, and devices, brands and agencies have more data than ever before. However, it’s not just about sorting data—specialised talent is needed to craft content that fits the nuances of each platform. Whether it’s designing for social, video, or emerging channels, having the right expertise is key to navigating this complexity.
  • Data integration and analytics: Managing data flow between your teams and agencies is increasingly challenging. Integrating first and third-party data is essential for a complete customer view, but ensuring the data is accessible and aligned across partners can be difficult without the right systems in place. Misaligned data can disrupt decision-making and performance.
  • Personalisation at scale: Consumers expect personalised content delivered in real-time. The challenge is achieving this efficiently and within budget constraints.
  • AI disruption: AI is transforming how we approach everything from brief automation and creative development to analytics. But with new AI players emerging almost daily, each claiming to offer comprehensive solutions, it’s difficult to discern the real value and understand how AI should fit into your agency model.

The Benefits of a Highly Functional Agency Model

A well-structured agency model is your blueprint for success. Here’s what you gain when you shift from a reactive, short-term mindset to a more strategic approach:

  • Linking results to business outcomes: A strategic agency model ensures that the work produced by your partners is directly connected to your marketing and business goals. The right agency mix will deliver both creative impact and measurable results.
  • Balancing in-house vs external talent: Knowing when to use in-house teams and when to rely on external agencies is key. A good agency model defines the right balance, ensuring that you maximise both internal strengths and external expertise.
  • Integration vs specialisation: Should your agency partners work seamlessly together or focus on specialised areas? The answer lies in finding the right mix of both. The best agency model allows for deep specialisation where needed while ensuring integration where it counts.
  • Flexibility for an evolving market: The marketing landscape is always shifting. A highly functional agency model is flexible, allowing you to adapt to new trends, challenges, and opportunities as they arise.
  • Creative impact and strategic partnership: Beyond just execution, your agency partners should help you develop a stronger creative and strategic foundation. A well-designed model fosters true partnership, where agencies contribute at a strategic level, not just the tactical.
  • Fair and competitive pricing: A great agency model doesn’t just deliver results—it does so at a price that’s fair and competitive for both the client and the agencies. It’s about creating a sustainable working relationship that drives long-term value for everyone involved.

How AAR Can Help You Design the Right Agency Model

At AAR, we’ve been helping brands build successful client-agency partnerships for 50 years. We are uniquely positioned to guide you in creating an effective, tailored agency model because:

  • We understand both sides: We advise clients and agencies alike. We know the strengths, weaknesses, and nuances of every player in the industry, and we know what works and why.
  • We create bespoke solutions: Every business is different. We take an empathetic approach, listening to your specific needs and creating a model that aligns with your vision, challenges, and growth objectives.
  • We have a proven track record: With decades of experience, we’ve seen how successful agency models can transform businesses. We understand the importance of intentionality in designing partnerships that last.

In the ever-changing world of marketing, your agency model should be as strategic and well-considered as the most powerful alliances in Game of Thrones. By building an intentional, flexible model, you can avoid the pitfalls of reactive decision-making and set your brand up for long-term success. And at AAR, we’re here to guide you every step of the way.

Would you like to find out more? Drop Cristiana Spataru a message or click here.

About The Author

Cristiana Spataru Headshot Feb 24

Cristiana Spataru

Senior Consultant

Cristiana brings over 20 years of experience as a marketing and communications expert, with a significant portion of her career dedicated to leading the development of marketing and communication solutions for global brands. Her approach is rooted in a deep understanding of consumer behaviour, an analytical assessment of market data, and a creative flair for problem-solving, allowing her to craft strategies that are effective and adaptable for the ever-evolving global marketplace. Having spent time in award-winning agencies before moving to consulting, she has rich experience in accelerating business growth for matrix organisations across diverse industries and geographies. Cristiana helps marketers across the following areas: optimising marketing ecosystems (including in-housing business cases, ways of working), developing customer-centric end-to-end processes, strategic prioritisation frameworks and leading change management programmes.

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